Premium loyalty requires specific resources and expertise that are different than traditional loyalty. That’s why we partner with you to help tackle the nuances of premium loyalty. And with almost two decades of experience, our team will provide you with the support needed to run a successful program - at no additional cost.
We’re working on strategy even before program launch so you can hit the ground running. From research to product construct to competitive analysis, we’re focused on making sure you’re meeting and exceeding the needs of your customers as well as your own KPI’s. We also work with you on financial modeling to make sure the program and membership price points make sense for you and your customers.
Most traditional loyalty program simply ask for an email address, but premium loyalty is different. You’re asking your customers to commit, and your program needs to keep demonstrating value. That’s why our testing and optimization team has your back from day 1 to infinity.
Yes, you get a dashboard, but you also get our analytics team. How do you know if your program is creating real value for your customers and your business? A dashboard alone won’t help you understand whether your program is really working. You need specialists to guide you with data-driven insights to make sure your program is driving results. Analyzing the data allows your program to stay fresh and relevant over time. After all, your customers aren’t like anyone else’s, so why would your program be?
You’ve put tremendous time and resources into building your brand identity. That’s as important to us as it is to you. From the moment we start working together, every element of your program feels like your brand. Our designers, copywriters and video producers ensure your brand identity shines through across every consumer touchpoint and channel. At the end of the day, this is your program for your customers. We’re simply here to support you every step of the way.
If you want to start creating powerful loyalty moments, fill out the form below. One of our loyalty experts will reach out to you to start a conversation.