The Ultimate List of Retail Conferences

Eighty-eight percent of consumers agree retailers could do more to earn their long-term loyalty.

So, as a retailer, it’s critical to stay on top of the latest trends and technologies.

And there’s no better place to do that than at retail conferences.

Attending retail conferences is a great way to meet some of the foremost minds in the industry and make valuable contacts.

Learning about how to best interact with your customers in this “instant culture” is why we compiled this list of must-attend retail conferences for 2020.



Summary: Billed as “Retail’s Big Show,” this annual conference starts off the year with a bang.

NRF acts as the “eyes and ears” of the retail industry and this conference is a can’t miss event.

Consider these impressive numbers:

  • 38,000 attendees
  • More than 800 exhibitors
  • 400 speakers
  • More than 175 sessions

NRF’s conference is the biggest gathering of retail officials and serves as a go-to event for industry experts.

Dates: Jan. 11-14, 2020

Venue: Javits Center

Location: 429 11th Ave. New York, N.Y.



Future Stores 2020

Summary: This intimate conference has drawn a plethora of accolades since it began in 2013 and is the leading in-store experience event.

The conference focuses on reimagining physical stores as the key to growth in today’s retail environment. Attendees hear great success stories and insights to build strong omnichannel strategies.

Whether it’s an interactive roundtable discussion, case study presentation, panel, or 1-on-1 Q&As, attendees can find the solutions they’re looking for.

Dates: Feb. 9-11, 2020

Venue: Miami Marriott Biscayne Bay

Location: Miami, FL



eTail West 2020

Summary: eTail is where the top minds in retail meet, collaborate, and learn about what’s disrupting the industry and what will change tomorrow. eTail is designed to build your business and profits, cutting out the fluff and providing content from retail innovators in the trenches.

Dates: Feb. 24-27, 2020

Venue: JW Marriott

Location: Palm Springs, CA



Shoptalk 2020

Summary: Any conference you can attend where there are more than 8,000 people from the retail industry is quite appealing.

The attendee list includes established retailers, brands, tech companies, startups, and investors.

Shoptalk 2020 boasts an industry-defining agenda, world-class speakers, and unique networking and collaboration programs.

Conference formats—many of which are new for 2020—include:

  • Groundbreaking sessions
  • Peer roundtables
  • Curated dinners
  • Double opt-in one-to-one meetings
  • Deep dives and case studies
  • Immersive visual experiences
  • Interactive audience sessions
  • Industry frameworks
  • Rapid-fire debates.

It’s a can’t miss event!

Dates: Sept. 14-17, 2020

Venue: Mandalay Bay

Location: Las Vegas, NV



Global Retailing

Summary: This intimate conference creates an environment that allows attendees to interact and engage one another and to extend the learning and connecting beyond the stage and beyond the event’s two days.

Various thought leaders will share a variety of perspectives on the most emerging trends in the global retailing and brand industry.

Dates: This has been postponed and a new date is pending.



eTail Connect 2020

Summary: This conference convenes senior-level digital marketing leaders from top travel companies and OTAs to share detailed discussions, source solutions/services from leading providers, and gain valuable insights on improving strategy.

Dates: Aug. 30-Sept. 1, 2020

Venue: The West Fort Lauderdale Beach Resort

Location: Fort Lauderdale, FL



Retail Supply Chain USA 2020

Summary: More than 60 supply chain executives from retail, CPG, and technology innovators are featured here.

Jam-packed with networking opportunities, interactive formats, and business critical sessions, Retail Supply Chain USA is a don’t miss event for retailers, logistics, and technology officials concerned about their future success.

Dates: The event has been postponed to an undetermined date later this year.



World Retail Congress

Summary: The World Retail Congress attracts the leaders of today’s global retail industry – from multi-national powerhouses to game-changing start-ups and disruptors.

This conference provides a high-level forum for senior retailers to learn, share insights, form powerful connections, and shape the future of global retail.

Dates: Oct. 28-30, 2020

Venue: Rome Cavalieri Hotel

Location: Rome, Italy




Summary: This conference will have a new look this year.

Attend a short, interactive Solutions Studio Session where you can receive meaningful information, ask questions, and make informed decisions in a no-pressure group setting.

Included are fantastic facility tours, fun networking events, and a great roster of thought leaders and front-line practitioners.

Dates: This event has been canceled.




Summary: You can’t go wrong attending eTail, which has been around since 1999.

eTail is a global conference series that brings together top retail minds to meet, collaborate, and learn about what’s disrupting the industry today and what will change tomorrow.

eTail includes curated networking sessions, group discussions, workshops, retailer-only sessions, and roundtables.

Dates: Aug. 24-26, 2020

Venue: Hyatt Regency

Location: Toronto, Canada



2020 GRMA (Growth & Innovation Forum)

Summary: This 2 ½-day conference brings together C-level executives who share intense learning, innovative breakthroughs, resource exchanges, and valuable peer networking.

The GRMA Forum delivers cutting-edge content essential for today’s leaders to understand global marketing trends and shifts in consumer expectations.

Dates: Oct. 6-8, 2020

Venue: Sandpearl Resort

Location: Clearwater Beach, FL



SubSummit 2020

Summary: The Subscription Summit is the first and largest conference devoted exclusively to those who work in or alongside the subscription commerce industry.

SubSummit 2020 connects today’s industry leaders, innovators, and partners that are driving the rapid evolution of how consumers discover, buy, and experience new products and subscriptions.

This year there will be more than 100 speakers who will discuss industry drivers, best practices, scalable business models, marketing that works, positive impact, profitability and thinking beyond the box.

Dates: Nov. 4-6, 2020

Venue: Sheraton Downtown Dallas

Location: Dallas, TX




Summary: RetailX combines e-commerce, physical store design, and innovative tech in one space. Attendees learn about the integration of the physical world of retail with the digital world, supported by innovation and technology.

RetailX helps attendees gain new skills to drive transformation, customer loyalty, and profitability.

More than 1,200 exhibitors attend RetailX, along with over 15,000 attendees.

Dates: This even has been canceled.



NRFtech 2020

Summary: If you’re a retail technology executive responsible for driving innovation, this is the conference for you.

NRFtech brings together CIOs, senior technology leaders, startups, and others charged driving innovation across the retail organization.

Attendance is limited to 150 senior retail executives. NRFtech features high-energy speakers and engaging roundtables.

NRFtech will expose you to new technologies that can help spark your customer experience and create a competitive advantage.

Dates: This event has been canceled.




Summary: NRF NXT is an exclusive event for retailers that takes an in-depth look at the latest ecommerce and digital marketing trends, marrying powerful thinking with real-world case studies and advice for applying the same lessons to your business.

With member-curated sessions, small-group workshops and peer-to-peer networking, you’ll get the relevant content and hands-on approach that will deliver real, actionable insights and opportunities to drive growth for you and your organization.

Dates: This event has been canceled.



eTail Boston 2020

Summary: As its website says: “Thousands of Retailers. Hundreds of Insights. One Classic eTail Experience.”

Many of the top retail minds converge at this conference to learn about what’s disrupting the industry today and what might change tomorrow.

Dates: Aug. 11-13, 2020

Venue: The Sheraton

Location: Boston, MA



Retail Innovation Conference 2020

Summary: The Retail Innovation Conference, hosted by Retail TouchPoints, focuses on providing actionable takeaways from disruptors in the industry.

All the workshops, panels, and insights focus on emerging tactics and technologies.

Dates: Oct. 19-21, 2020

Venue: Convene

Location: New York, N.Y.




Summary: Groceryshop launched in 2018 with more than 2,200 attendees and immediately became the leading event for innovation in grocery and CPG.

Conference feedback was incredible with a Net Promoter Score (NPS) of over 50, setting the stage for the event to increase in size in 2020 to more than 3,000 attendees.

Companies that attend include both established and startup CPG brands, supermarkets, c-stores, drug stores, discount stores, ecommerce players, warehouse clubs, grocerants and non-traditional grocery retailers.

Dates: Sept. 19-22, 2021

Venue: Mandalay Bay

Location: Las Vegas, NV



Stay on the Cutting Edge of Retail for the Sake of Your Customers

Consumers have limitless options at their fingertips.

These options have created elevated expectations, which make it challenging for retailers to earn and retain customer loyalty.

You can stay in the loop by attending some of these 2020 retail conferences.

If you’d like to share your thoughts about any retail conference you’ve attended, we’d love to hear them.

And let us know if there are any we missed. Which retail conferences do you plan to attend this year?

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