As we head into 2020, we’re all facing a challenging time in retail (and in loyalty).
We found that nearly 70% of consumers agree their loyalty is more difficult for a retailer to maintain than ever before, while 88% agree retailers could do more to earn their long-term loyalty.
In a time when customers have more choice than ever before and are heavily influenced by factors like subscriptions and instant gratification, it will become more important than ever to put your customers at the center of your loyalty strategy and differentiate your brand.
To help uncover and guide you through some of the biggest challenges you’ll face in 2020 is this free eBook.
In it, you’ll learn how a premium loyalty program can help you:
- Maximize existing customers in the shift from growth to profitability.
- Compete with the rise of direct-to-consumer brands.
- Keep up with your consumers’ need for constant gratification.
- Personalize even more with a human touch.
- Collect good data as it becomes tougher to get.
Download it for free here.