2021 Loyalty Industry Data Study – Insights, Challenges & Plans from Today’s Retailers [Data Study]
No one could have predicted that the marketing strategies presented in January 2020 would become obsolete in March as businesses executed a quick pivot to digital experiences due to COVID-19. Retailers had to quickly adapt to the accelerated trend of e-commerce that the pandemic brought on. Loyalty was no exception. As customers moved online, their…
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