JOIN THE RISING TIDE OF COMPANIES RETHINKING LOYALTY


POWERING 50+ PREMIUM LOYALTY™ PROGRAMS
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What is Premium Loyalty?


We Live in the Age of the Customer


And customers are less loyal than ever before. Differentiation is critical, but most traditional loyalty programs feel so similar. Anyone can replicate discounts and free shipping. That’s why we have to stop thinking only in transactions. We have to rethink loyalty.

A Different Model is Gaining Momentum


Some call it subscription loyalty. Others call it membership loyalty. We call it premium loyalty. Customers pay a fee in exchange for 24/7 benefits that traditional loyalty programs can't touch. You go from being "just another program" to being an irreplaceable part of customers' lives.

Rewards for You and Your Customers


With premium loyalty, your best customers buy more often, spend more when they do, and evangelize for your brand. You get additional revenue from membership fees and unparalleled data on buyers' habits, likes and dislikes. You get loyalty as an outcome, not just a series of transactions.

Positive ROI From Day One


Retailers make huge investments in the technology and people behind traditional programs. Hopefully, they break even after a year or two. But premium loyalty throws that risk out the window and works on a revenue share model. There’s no upfront investment needed. Our revenue comes from a percentage of the membership fees. In other words, we only succeed if your program does, which is why we bring our full suite of services to the table at no additional cost.

What We Do For Retailers

(You Get More Than Just a Platform)

Product & Marketing

In the Age of the Customer, when brand differentiation is more important than ever, most traditional loyalty programs are the same. But what works for one brand won’t work for another. That’s why from a product perspective, we build each program to make sense for each retailer and its best customers. You won’t get an off-the-shelf solution. And from a marketing perspective, we continue to analyze and optimize each program so that it continues to stay on-brand and resonate with its members for the long run.

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Customizable Member Benefits

Consumers want to use benefits that important to them. One-size-fits-all doesn’t work. That’s why our flexible, scalable benefits infrastructure lets you offer the rewards your customers will value most. From discounts and rebates to exclusive content and experiences, we can deliver exactly what your program members want. It’s all about balancing transactional and experiential benefits to build a true emotional connection.

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Technical Integrations

Our Momentum Platform™ works with any IT infrastructure. Handle billing yourself or pass it to us. Host program web pages on your servers or ours. Integrate with any third-party services and platforms you’re already using. Upload content through our CMS or your own. Our platform is built to work how you want it to work.

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Support & Analytics

We have your back well beyond your program’s launch. From day 1 to infinity, our team is available 24/7/365 for technical issues, and we provide unparalleled analytics data, reporting, and regular strategic reviews. We don’t set it and forget it. We’re working on behalf of our retailer partners every day to ensure the continued success of their programs.

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Over a Decade
of Premium Loyalty Experience

It's safe to say we've been doing this a while.

  • 70

    NPS
    Score

  • 50+

    Programs
    Supported

  • 12

    Weeks
    to Market

LATEST UPDATES

  1. Blog

    March 22, 2019

    Why MLB Teams Are Getting Into The Swing of Subscription Loyalty

    Rethinking loyalty isn’t exclusive these days to retail brands. Major League Baseball teams also want to enhance their relationships with fans and elevate engagement levels. As the MLB regular season gets set to start on March 28, the New York Mets just announced a new Netflix-style subscription program that allows Mets fans gain standing-room-only access…

  2. Blog

    March 21, 2019

    7 Key Premium Loyalty KPIs to Measure the Health of Your Program

    Loyalty programs have always been about getting customers to sign up. But that should only be the beginning of the relationship. Ultimately, the goal of a premium loyalty program is not just about getting people to join, but about making sure they stay and engage. And that’s done by providing them with a ton of…

  3. Blog

    March 20, 2019

    Why the Changes to Starbucks Rewards Will Increase Loyalty

    Starbucks is one of the best examples of a customer-centric company because its willing to adapt. True to form, company officials announced some very positive changes to its Starbucks Rewards loyalty program that will take effect on April 16, 2019. Starbucks restructured its loyalty program that now includes tiers. The updated program will let customers use…

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