Your customers chooseif they engage with you.

We give them a reason to.
LET'S TALK ENGAGEMENT

2022 Premium Loyalty Data Study


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Data Study banner

We surveyed 2,500 consumers about their feelings on premium loyalty programs and paying for enhanced benefits, as well as their shopping habits and interactions with brands.

VIEW INSIGHTS

Engage & influence customer behavior with incentives


Consumers today are bombarded with marketing messages.

You can’t just hope to have them engage with you — you need to give them a reason to. That’s where we can help.

Incentive-based engagements can cut through the noise and influence consumer behavior more effectively to help brands acquire new customers, cultivate brand loyalty and better understand consumers.

Create meaningful engagement in every moment


Loyalty is created with every interaction a customer has with you. Chance-to-win promotions, rebates & offers and more can turn these moments into meaningful and unique engagements that increase brand value and motivate repeat purchases.

Take the customer relationship to the next level


Loyalty programs are one of the best ways to foster on-going engagement with your customers. Increase sales by driving brand loyalty across a variety of channels and rewarding your customers through membership-specific services, points-based earnings and more!

Turn anonymous customers into identified relationships


No matter what type of engagement you undertake with us, every program you launch is designed to drive customer insights as participants trade value for value – they provide accurate zero party data because they want to receive the incentive.

CASE STUDIES

Hershey

Hershey Gold Rush: Hershey’s partnered with multiple retailers on an exclusive in-pack promotion where shoppers could instantly win a HERSHEY’S GOLD candy bar’s weight in 24K Gold.

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19 Crimes

Infamous Insider Rewards: Points-based loyalty program to increase purchase frequency and sales volume while driving downloads of the Living Wine Labels app.

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Oriental Trading Company

Fun Rewards+: Premium loyalty to motivate repeat purchases, increase AOV & encourage customer loyalty by offering valuable member savings.

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Lowe's

Rebate Center: A holistic solution for digital and mail-in rebate processing and validation across tens of thousands of products annually.

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Decades of Loyalty &
Engagement Experience

It's safe to say we've been doing this a while.

  • 70

    NPS
    Score

  • 70+

    Programs
    Supported

  • 12

    Weeks
    to Market

LATEST UPDATES

  1. Blog

    August 3, 2022

    Can Offering Incentives Increase Loyalty Program Engagement? [Infographic]

    We wanted to learn more about the impact of incentives on loyalty program engagement so we surveyed more than 1,200 U.S. consumers in March and presented our findings in the infographic below.   Our data shows that most consumers will join and engage with your loyalty program if you offer them valuable incentives. They will also…

  2. Blog

    August 2, 2022

    New Data Shows Social Media Can Spark Customer Engagement and Build Brand Loyalty 

    Every brand wants to increase customer engagement to earn greater long-term loyalty.     But where do the opportunities lie?     This is one of the areas discussed in our 2022 Premium Loyalty Data Study.     In addition to examining year-over-year trends in premium loyalty, the study covers consumer insights on brand engagement — the exchange of consumer action…

  3. Blog

    July 28, 2022

    Turn Your Customers Into Brand Advocates By Motivating Original Content

    One thing many brands might not realize is they can make their most loyal customers even better.   Your brand can achieve this by motivating your customers to become advocates by incentivizing them to create and post original content. One of the main reasons your best customers don’t post more content on your social channels is…

Ready to Talk to a Specialist?

If you want to discuss your engagement strategy, fill out the form below. One of our experts will reach out to you to start a conversation.

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