Loyalty Programs don’t need to be a massive investment. Unfortunately, most traditional loyalty programs can take up to 2 years before they show an ROI. Premium loyalty is different. Since members pay a fee to join and there is no upfront investment to launch your program, your premium loyalty program will generate revenue on the day you launch.
With premium loyalty, your customers get the best version of your brand. In return, your best customers buy more often, spend more when they do, and evangelize for your brand. On top of the increased CLTV, you also get additional revenue from membership fees.
Your loyalty program won’t help you until it launches. Our typical clients launch their programs in as little as 90 days. This will create a positive impact on 2021 out of the gate, instead of being a cost.
Your brand is everything. Your loyalty program needs to look and feel like it’s part of your brand. Every loyalty program we launch is fully customized to match the feel of your brand. This goes far beyond just the design of the programs.
In the Age of the Customer, when brand differentiation is more important than ever, most traditional loyalty programs are the same. But what works for one brand won’t work for another. That’s why from a product perspective, we build each program to make sense for each retailer and its best customers. You won’t get an off-the-shelf solution. And from a marketing perspective, we continue to analyze and optimize each program so that it continues to stay on-brand and resonate with its members for the long run.
Consumers want to use benefits that are important to them. One-size-fits-all doesn’t work. That’s why our flexible, scalable benefits infrastructure lets you offer the rewards your customers will value most. From discounts and rebates to exclusive content and experiences, we can deliver exactly what your program members want. It’s all about balancing transactional and experiential benefits to build a true emotional connection.
Our Momentum Platform™ works with any IT infrastructure. Handle billing yourself or pass it to us. Host program web pages on your servers or ours. Integrate with any third-party services and platforms you’re already using. Upload content through our CMS or your own. Our platform is built to work how you want it to work.
We have your back well beyond your program’s launch. From day 1 to infinity, our team is available 24/7/365 for technical issues, and we provide unparalleled analytics data, reporting, and regular strategic reviews. We don’t set it and forget it. We’re working on behalf of our retailer partners every day to ensure the continued success of their programs.
It's safe to say we've been doing this a while.
NPS
Score
Programs
Supported
Weeks
to Market
March 5, 2021
Clarus Commerce has always been passionate about providing an amazing workplace for all our employees. Clarus has always focused on its team members and what’s best for them. We’ve implemented perks and processes and developed our #TEAM philosophy to help us make Clarus a great place to work for everyone. Treat people well, encourage collaboration,…
March 4, 2021
It’s been a rollercoaster of a year and a lot has changed in retail. Store closings and safety concerns around COVID-19 pushed more people to shop online than ever before making loyalty even tougher in the process. In many ways, 2020 was the year of being reactive. Retailers had to be reactive and pivot quickly…
March 2, 2021
Since the pandemic began, many brands have been playing from behind due to store closings, a massive shift to online purchases, and limitless consumer options. While loyalty was hard for brands in the past, it’s even harder now. At Best Western, listening to customer voices and issues has always been a top priority. The pandemic…
If you want to start creating powerful loyalty moments, fill out the form below. One of our loyalty experts will reach out to you to start a conversation.
