Are Your Customers Truly Loyal?
Most aren't. And traditional punchcard loyalty programs aren't doing much to fix the problem. At best, they're ignored. At worst, they're margin killers. But premium loyalty is different.
JOIN THE RISING TIDE OF COMPANIES RETHINKING LOYALTY
POWERING 50+ PREMIUM LOYALTY™ PROGRAMS
What is Premium Loyalty?
A Whole New Model For Retail.
In premium loyalty programs, customers pay a fee in exchange for 24/7 benefits that traditional loyalty programs can't touch. With premium loyalty, you go from being "just another store" to being an irreplaceable part of your best customers' everyday lives.
You Reap the Rewards.
With premium loyalty, your best customers buy more often, spend more when they do, and evangelize for your brand. You get additional revenue from membership fees, and unparalleled data on buyers' habits, likes and dislikes. Oh, and there's no large initial investment ... we only succeed if your program does.
What Our Platform Does
(And Traditional SaaS Doesn't)
Product & Marketing
A white-label premium loyalty program doesn’t need to be a drag on your team. We have more experience in premium loyalty programs than any other company and an entire team of loyalty experts ready to build an engaging, on-brand experience for your customers.
Customizable Member Benefits
Our flexible, scalable benefits infrastructure lets you offer the rewards your customers will value most. From discounts and rebates to exclusive content and experiences, we can deliver exactly what your program members want.
Support & Analytics
We have your back well beyond your program’s launch. Our team is available 24/7/365 for technical issues, and we provide unparalleled analytics data, reporting, and regular strategic reviews.
Technical Integrations
Our platform works with any IT infrastructure. Handle billing yourself or pass it to us. Host program web pages on your servers or ours. Integrate with any third-party services and platforms you’re already using. Upload content through our CMS or your own. Our platform is built to work how you want it to work.
Over a Decade
of Premium Loyalty Experience
It's safe to say we've been doing this a while.
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70
NPS
Score -
50+
Programs
Supported -
12
Weeks
to Market
LATEST UPDATES
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December 11, 2018
Loblaw’s New Loyalty Program: Is Grocery Primed for Paid Loyalty?
Loblaw Companies, Canada’s food and pharmacy leader, recently announced plans to launch a premium loyalty program called The PC Insiders program. Styled after Prime, Loblaw’s new loyalty program offers an assortment of benefits for $99 per year to attract more consumers to shop exclusively with its massive grocery chain. Loblaw Companies comprises a network of…
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December 7, 2018
Why the New Lululemon Loyalty Program Test has Been a Success
The new Lululemon loyalty program test is about to expand as more and more retailers are starting to rethink loyalty by offering better, more experiential benefits to customers. Consider Canadian athletic apparel retail Lululemon Athletica, which just announced that it’s been testing a premium loyalty program that charges members $128 annually. Because the results have been so…
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December 6, 2018
Loyalty Program Financials: Why The Way We’ve Always Done it Doesn’t Always Work
If you are a loyalty program manager, VP, CMO, CFO, or even a CEO you may have faced obstacles associated with program expenses. Implementation and ongoing monthly fees can hinder profitability, making it nearly impossible to attain a break-even state on your program investments for the first 14-16 months. We’ve all at one time said or heard…
Are You Ready to Go Premium?
If you want to become a 24/7 presence in your best customers' lives, it's time to get started.
