Are Your Customers Truly Loyal?
Most aren't. And traditional punchcard loyalty programs aren't doing much to fix the problem. At best, they're ignored. At worst, they're margin killers. But premium loyalty is different.
JOIN THE RISING TIDE OF COMPANIES RETHINKING LOYALTY
POWERING 50+ PREMIUM LOYALTY™ PROGRAMS
What is Premium Loyalty?
A Whole New Model For Retail.
In premium loyalty programs, customers pay a fee in exchange for 24/7 benefits that traditional loyalty programs can't touch. With premium loyalty, you go from being "just another store" to being an irreplaceable part of your best customers' everyday lives.
You Reap the Rewards.
With premium loyalty, your best customers buy more often, spend more when they do, and evangelize for your brand. You get additional revenue from membership fees, and unparalleled data on buyers' habits, likes and dislikes. Oh, and there's no large initial investment ... we only succeed if your program does.
What Our Platform Does
(And Traditional SaaS Doesn't)
Product & Marketing
A white-label premium loyalty program doesn’t need to be a drag on your team. We have more experience in premium loyalty programs than any other company and an entire team of loyalty experts ready to build an engaging, on-brand experience for your customers.
Customizable Member Benefits
Our flexible, scalable benefits infrastructure lets you offer the rewards your customers will value most. From discounts and rebates to exclusive content and experiences, we can deliver exactly what your program members want.
Support & Analytics
We have your back well beyond your program’s launch. Our team is available 24/7/365 for technical issues, and we provide unparalleled analytics data, reporting, and regular strategic reviews.
Technical Integrations
Our platform works with any IT infrastructure. Handle billing yourself or pass it to us. Host program web pages on your servers or ours. Integrate with any third-party services and platforms you’re already using. Upload content through our CMS or your own. Our platform is built to work how you want it to work.
Over a Decade
of Premium Loyalty Experience
It's safe to say we've been doing this a while.
-
70
NPS
Score -
50+
Programs
Supported -
12
Weeks
to Market
LATEST UPDATES
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February 14, 2019
How to Make Customers Fall in Love with Your Loyalty Program
It’s Valentine’s Day and love is in the air, but you don’t need a holiday to build relationships with your customers. While they’re out shopping for that special someone, they’re also flirting with your competitors. Here are five ways to win over your customers’ hearts and wallets with a loyalty program. 1. Make a…
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February 12, 2019
Premium Loyalty? Subscription Loyalty? What Do We Call This Paid Loyalty Trend?
In recent years we have seen many brands rethink their retail strategies by using premium loyalty programs. As loyalty program benefits become more experiential-based to attract additional customers and build emotional connections, many brands are considering these fee-based membership programs. Fee-based loyalty programs are popping up left and right. Yet as an industry, we have…
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February 7, 2019
Why Trust Is A Huge Component of Customer Loyalty – Featuring John Baumann [Interview]
Building trust in any relationship in life is so important for it to be sustainable in the long run. Just like trust is a pivotal piece in any personal relationship, it is equally vital when you talk about trust between brands and their customers. In The Age of the Customer, consumers call all the shots….
Are You Ready to Go Premium?
If you want to become a 24/7 presence in your best customers' lives, it's time to get started.
